Desktop credentials
Use GNOME Keyring with GNOME on Wayland. Make sure the user-session credential service is running and unlocked.
Neuphlo Connect · Linux
Linux support for Neuphlo Connect.
Check the first-release environment, credential-service requirements, update policy, and safe removal guidance before installing.
First-release scope
The stable Linux support matrix.
Support applies only to the distribution, architecture, desktop session, credential service, and package combination shown in the same row.
| Distribution | Architecture | Desktop and session | Credential service | Package |
|---|---|---|---|---|
| Ubuntu 24.04 LTS | amd64 or native arm64 | GNOME on Wayland | GNOME Keyring Secret Service | Direct DEB download |
Choose only the DEB matching dpkg --print-architecture. Verify its SHA-256 before installing. This guide does not configure an APT repository or cover AppImage.
Troubleshooting
Start with the supported environment.
These checks do not change your system. If the package checksum or local-data location matters to the next step, ask Neuphlo support rather than guessing.
Browser approval
Launch Connect from the application menu. If approval is still pending, use Open browser again in Connect and confirm the browser shows the same Neuphlo account.
Local runtimes
Connect discovers supported runtimes already available on the computer. It does not download a runtime, model, or cloud fallback for you.
Updates and removal
Package removal and local data are separate.
Linux updates are manual. Check Stable downloads for a newer version, verify its SHA-256, and install the new DEB. Connect does not use an in-app Linux updater.
Before removing Connect, remove its connections in the app when possible. Package removal leaves per-user Secret Service entries and profile data in place and never deletes another user’s data.
A deliberate local-data wipe is a separate action. The verified user-data location is not published yet, so contact help@neuphlo.com for current guidance instead of guessing a path.
Need help?
Include your supported matrix row.
Tell us the distribution version, Debian architecture result, desktop session, and credential service you use.